SGS Partner Program Terms

Last updated: July 2026

The rule everything else follows from

Rewards are earned only on money actually received and cleared by Silken Glow Facial and Body Spa. Never on quoted prices, invoices, unpaid balances, refunded amounts, canceled payments, or chargebacks.

1. Who this is between

These terms are an agreement between Silken Glow Facial and Body Spa ("Silken Glow," "we," "us"), located at 3490 NW Federal Hwy S., Suite 301, Jensen Beach, FL 34957, and you, the approved referral partner ("you," "Partner").

By submitting an application and using the SGS Partner Portal, you accept these terms.

2. You're an independent business

You are an independent contractor, not an employee, agent, partner in the legal sense, or joint venturer of Silken Glow. Nothing here creates an employment relationship.

You control your own schedule, methods, and business.
You are responsible for your own taxes, insurance, and licenses.
You may not sign contracts, incur obligations, or make promises on our behalf.
You may not present yourself as an employee, owner, or representative of Silken Glow.

3. Applying and being approved

Anyone may apply. Approval is at our sole discretion, and we may decline an application without giving a reason. Once approved, you receive a unique referral code, a referral link, and a QR code.

You must give accurate information and keep it current in your profile — especially your payout details, since we can't pay you correctly with stale information.

4. How referrals are credited

A client is credited to you when they reach us through your referral link or QR code, or when you add them manually in your portal and we can reasonably confirm the connection.

Attribution lasts 90 days from the first time a client uses your link.
If two partners refer the same client, credit goes to the first attributed referral.
Existing Silken Glow clients, and people already in conversation with us, are not eligible.
You may not refer yourself, members of your household, or accounts you control.

Where a referral is genuinely unclear, we decide in good faith, and we'll explain our reasoning if you ask.

5. What you earn

You earn a percentage of each payment we receive and clear from a client you referred.

Level	Reward rate	How you reach it
Partner	10%	On approval
Gold Partner	12%	6 completed referrals
Elite Partner	15%	15 completed referrals

Partial payments

If a client agrees to a $2,000 program but pays $500, you earn on the cleared $500 — not on the $2,000. When they pay another $500 and it clears, that generates its own reward. The unpaid balance earns nothing unless and until it's received.

Refunds and chargebacks

If a payment is refunded, reversed, or charged back, the reward it created is reversed. If you've already been paid that reward, the amount is deducted from your next payout. If no further payout is expected, we may ask you to return it.

What doesn't earn

Quoted prices, estimates, invoices, or package totals
Balances that remain unpaid
Bookings that are canceled or never completed
Likes, shares, follows, posts, or other social activity on its own
Products, gift cards, or services we specifically exclude

6. Getting paid

Rewards become available once the client payment has cleared and we've verified it. You request a payout from your portal, and we send it.

Approved methods are Zelle, Venmo, and SGS service credit.
Service credit is worth 1.25× the cash amount — $100 in cash becomes $125 in credit.
There is currently no minimum payout amount.
Payouts are sent within a reasonable time after you request them, typically within 14 days.
Service credit expires 12 months from the date it's issued and has no cash value.

You are responsible for giving us correct payout details. We're not liable for money sent to an address or number you provided incorrectly.

Taxes

Rewards are income to you. If we pay you $600 or more in a calendar year, we may be required to issue a Form 1099 and will ask for a completed Form W-9. We do not withhold taxes on your behalf. Please speak to your own tax advisor.

7. Pricing is ours to quote

This one matters. Do not quote prices to clients. Pricing depends on the client, the package, the location, and current offers, and only Silken Glow can quote it accurately.

Tell people what we do and share your link. We'll handle the rest. A partner who quotes a price we don't honor creates a bad first impression that's difficult to recover from.

8. How you may promote us

You may share your referral link and QR code freely, and use the approved content in your Marketing Kit.

You may not:

Create your own claims about results, treatments, or outcomes
Make medical, therapeutic, or health claims of any kind
Alter our logo, brand assets, or approved content
Run paid advertising using our name or brand without written permission
Bid on our name in search advertising
Buy domains or create social accounts using our name
Send unsolicited bulk email or text messages
Post your referral link on coupon, deal, or cashback sites
Offer your own rebates or incentives in exchange for using your link

You must disclose your relationship with us when required by law — for example, the FTC expects a clear disclosure such as "I earn a reward when you book" on social posts.

9. Client privacy

You will never receive a client's treatment records, health information, photographs, or consultation notes. That information belongs to the client and stays with us.

You'll see only what you need: the client's name, the status of your referral, and what you earned. Anything a client tells you directly, you treat as confidential.

10. Hosting an SGS Day

You may request that we bring Silken Glow to your salon, business, home, or event. All requests are subject to our approval, availability, and travel considerations.

You provide a suitable space, water, and electricity.
Guests who book through your link are credited to you in the normal way.
We may decline or reschedule a request; we'll give you as much notice as we can.
You're responsible for your own space being safe and appropriate for treatments.

11. Your account

Keep your login private. You're responsible for activity under your account. Tell us straight away if you think someone else has access.

Your referral code belongs to the program, not to you, and can't be sold, transferred, or shared with another business.

12. Changing or ending the program

We may change reward rates, level thresholds, payout methods, eligible services, or these terms at any time. We'll give you reasonable notice of material changes through the portal or by email. Changes apply going forward, not to rewards already earned and cleared.

Either of us may end this arrangement at any time, for any reason, with notice.

If your account is closed:

Rewards already earned on cleared payments will be paid.
Your referral link stops working and pending referrals stop earning.
If we close your account for fraud or a serious breach of these terms, unpaid rewards may be forfeited.

13. Fair dealing

We may withhold or reverse rewards where we reasonably believe there has been fraud, abuse, self-referral, misrepresentation, or a breach of these terms. We'll tell you why, and you're welcome to respond.

14. Liability

Silken Glow is not liable to you for indirect, incidental, or consequential damages arising from this program. Our total liability to you is limited to the rewards payable to you on cleared payments.

The program is provided as-is. We don't guarantee any level of referrals, income, or results.

15. Governing law

These terms are governed by the laws of the State of Florida. Any dispute will be handled in the courts of Martin County, Florida.

16. Getting in touch

Questions about the program, a referral, or a payout — message us from your portal, or:

Silken Glow Facial and Body Spa
3490 NW Federal Hwy S., Suite 301
Jensen Beach, FL 34957
info@silkenglowspa.com
(772) 678-2469

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